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Voksen og barn, indsamler ved Red Barnets landsindsamling 2022

Worth knowing as a door-to-door collector

It’s easy to collect donations for Save the Children. Watch the video here (it is in danish):

Below the video, we’ve gathered answers to all the most frequently asked questions about Save the Children’s national collection. Enjoy!

BEFORE YOU START COLLECTING

You are allowed to collect donations on Sunday, September 6th, 2026, between 10.00 AM and 06.00 PM. A route typically takes about 3 hours.

Choose your route here: Tilmelding til Red Barnets landsindsamling

The collection is completely cashless.

This means you only receive donations via MobilePay, SMS, or possibly bank transfer.

You don’t need to pick up or return a collection tin – simply show the donation sign with the QR code when you go out to collect.

Watch the video at the top of this page to see how cashless collecting works.

The collection is cashless because, all in all, it results in more money going to help children in need.

Here you can watch a video, explaining why Save the Children has a cashless collection. The video is in danish.

In August, you will receive an envelope in the mail containing your donation sign, a printout of your route, and other collection materials. These will be sent to the address you provided during registration.

Videokamera Watch the video here to see what’s in the envelope and how easy it is to get ready to collect. The video is in danish.

If you sign up after Tuesday, September 2, we unfortunately won’t be able to send the materials by post in time. Instead, you will receive an email with a link to download and print your donation sign and route map yourself.

While you’re out collecting, you’ll receive SMS messages with a link to your personal results page, so you can easily keep track of how much you’ve raised.

We’ll also send you an email after the collection ends with a link to your individual results.

You can also watch the video at the top of this page for a simple explanation. The video is in Danish but includes helpful graphics.

The collection is cashless because it raises more money for aid work for children.

This is because:

  • More than 90% of Danes use MobilePay today, and there is less cash in circulation. Experience from the past three years of cashless collections shows that cashless collectors raise more money per person.

  • Collectors don’t have to spend time handing in cash after the collection — so more collectors can complete their entire or longer routes, raising more money.

  • It’s easier for families with young children to collect when they don’t have to deliver cash afterward. Also, it’s natural for children and young people not to use cash.

  • People at the door typically give larger amounts via MobilePay than they would in cash.

  • Save the Children reduces administrative costs by not having to handle, count, and process cash, especially since banks are increasingly refusing to accept cash deposits.

  • The approximately 800 volunteers who would otherwise be needed nationwide to receive filled collection tins locally can now collect donations instead, which naturally increases the total revenue.

So, although you may sometimes have to politely say “no thank you” to cash, the cashless collection overall means more money for Save the Children’s aid work. Watch the video

Watch the video: This is why we collect cashless. The video is in danish.

Yes, absolutely!

Children under the age of 11 must be accompanied by an adult.

Children and young people between the ages of 11 and 18 must collect in pairs.

Yes! If two of you would like to collect together, you have two options when signing up:

  • Choose one route and register just one of you. At the bottom of the registration form, you can request two donation signs if needed. Then you simply walk the route together.

  • If you have time for more, you can add a second route — either walk both routes together or split up along the way.

Please note:
Children under the age of 11 must be accompanied by an adult.
Children and young people between 11 and 18 years old must collect in pairs.

Yes!

Here you can read how associations, clubs, folk high schools, educational institutions, and more can take part in Save the Children’s national collection.

This page is in Danish, but if you have any questions in English, you’re more than welcome to contact us at [email protected].

Yes!

When you sign up for a route as a collector, an online fundraising page is automatically created for you. What you raise online will count toward your total on the day. This way, friends and family who don’t live on your route can still support your efforts.

You can also share your online fundraising page in case you’re unable to walk your route after registering — just remember to let us know so we can cancel your route.

Not able to take a physical route but still want to help?

You can create your own personal online fundraiser on Save the Children´s website. Then share it with friends, colleagues, and family via email and social media.

Here you will find tips on how to succeed with your online fundraising.

This page is in Danish, but if you have any questions in English, you’re more than welcome to contact us at [email protected].

Here you will find tips on how to succeed with online collection.

This page is in Danish, but if you have any questions in English, you’re more than welcome to contact us at [email protected].

Can’t join on Sunday? You can still take part by collecting donations online instead.

Simply create your own personal digital fundraiser — either on Save the Children´s website or on Save the children´s Facebook-page. Then share your online fundraiser with friends, colleagues, and family via email and social media, instead of walking a route.

Every digital step makes a difference!

  • MobilePay: 64061 – Use the QR code on the donation sign
  • SMS: Text RED to 1272 to donate 100 DKK
  • SMS: Text RED25 to 1272 to donate 25 DKK
  • Bank transfer: Reg. 5078 – Account 5555553
  • With card: Donate online at redbarnet.dk

If you registered after 11:59 PM on Wednesday, August 27, 2024, we won’t be able to send your donation sign and route printout by mail. However, you can print them yourself.

If you registered before August 27, 2024, your donation sign and a printout of your route will be sent to you by mail as soon as possible.

If there has been an error and you haven’t received an envelope from us, don’t worry! You can still collect donations since the collection is cashless.
Read more here about how to print your donation sign yourself.

This page is in Danish, but if you have any questions in English, you’re more than welcome to contact us at [email protected].

I can’t collect donations after all
If you’re unable to collect due to illness or other reasons, please let us know by emailing [email protected] or calling +45 35 24 85 00.

If you still want to help, you can collect online even if you can’t walk your route. Simply create an online fundraiser on Save the Children´s website, or use the link we’ll send you in the confirmation email after you notify us. Then share your online fundraiser with friends, colleagues, and family via email and social media instead of walking your route.

DURING YOUR COLLECTION

You will receive an envelope in the mail containing your collection materials.

Check that your route is correct — read the letter and the collection guidelines.

When you sign up for the national collection, you choose either a route with marked households or a specific location, such as in front of a station or a supermarket.

Save the Children has permission to conduct both household and street collections on the first Sunday in September. This means we are allowed to ring doorbells along designated routes and collect donations in public areas.

Read more here about where you are allowed to collect.

This page is in Danish, but if you have any questions in English, you’re more than welcome to contact us at [email protected].

You could say something like this:

“Hello, I’m collecting on behalf of Save the Children. Would you like to support our national fundraiser? We raise money to help provide education and emergency aid to children in places like Ukraine and Africa.”

Of course, supporting the fundraiser is completely voluntary, so be sure to accept a “no” with just as big a smile as you give to those who choose to donate.

  • MobilePay: 64061 – Use the QR code on the donation sign

  • SMS: Text RED to 1272 to donate 100 DKK

  • SMS: Text RED25 to 1272 to donate 25 DKK

  • Bank transfer: Reg. 5078 – Account 5555553

  • Card: Donate online at redbarnet.dk

  •  

It’s easy and quick to donate to Save the Children’s national collection like this:

  1. Open the MobilePay app.

  2. Tap the wide blue “Scan” button on the right side of the screen.

  3. Scan the QR code on the donation sign.

  4. Enter the amount and tap “Next.”

  5. Make sure the recipient is “Save the Children’s National Collection.”

  6. Swipe to pay.

Your donation will then count towards the total for your route.

If the donor can’t or doesn’t want to scan the QR code, they can simply transfer money to the MobilePay number 64061 (shown on the donation sign) and enter your Collector ID — which is on the sticker above the QR code — in the comment field.

If you visit someone who can’t or doesn’t want to donate via MobilePay or SMS, politely say “no thank you to coins and bills.” You can explain that this is the most cost-effective way to run the national collection and ensures that the most money possible goes directly to aid work.

Also remember to accept a “no thank you” to donating just as graciously as you would accept a donation.

If someone wants to support by card or bank transfer, instructions are provided on the back of your donation sign.

Yes! More than 90% of Danes have MobilePay — which is more than those who actually keep cash at home. In recent years, since our national collection has been cashless, collectors have actually raised 150-200 DKK more on average. This is partly because people at the door tend to give slightly larger donations via MobilePay, and because collectors don’t have to spend time handing in cash after collecting, allowing more of them to complete their entire route. This means more money for Save the Children.

Additionally, Save the Children saves money by not having to manage the receipt, counting, and handling of physical cash, especially as banks increasingly refuse to accept cash and charge high fees.

Previously, we engaged up to 800 volunteers nationwide to receive the filled collection buckets. Today, these volunteers can instead focus on collecting, which naturally leads to increased donations.

Overall, our clear assessment is that the few instances where you have to politely say “no thank you” to cash are more than outweighed by:

  • Generally larger donations

  • More collectors completing their routes

  • Significant administrative savings from collecting without handling cash

No, Save the Children does not receive the donor’s phone number when donating via MobilePay. We only get information about the amount and any text entered in the comment field, such as the collector ID provided during the transfer.

However, Save the Children does receive the donor’s phone number for SMS donations.

No, collecting donations does not require you to have a smartphone or MobilePay yourself.

Only the donor at the door needs to use their phone to send a donation via SMS or MobilePay.

Most routes take about 3 hours, but we know some routes take longer. If you can’t complete the whole route, just cover as much of it as you can.

We have chosen not to shorten the longer routes, but instead inform collectors on the materials that they should simply do as much of the route as possible. Maybe next year, a new collector with more time will take the route — and it would be a shame if the route had been shortened, limiting the amount collected.

If there are any errors in your route, such as roads that don’t connect properly or incorrect street names, please let us know at [email protected].

If you registered after 11:59 PM on Wednesday, August 28, 2024, we won’t be able to send your donation sign and printed route by mail.

If you registered before August 28, 2024, your donation sign and printed route will be sent to you as soon as possible.

If there has been a mistake and you haven’t received your envelope from us, don’t worry — you can still collect donations since the collection is cashless.
Read more here about how to print your own donation sign.

If no one is home, you are welcome to leave one of the flyers we sent you.

IMPORTANT: The flyer must be placed fully inside the mailbox or mail slot — nothing should stick out or be left in the door, mail slot, on the doormat, gate, or anywhere else.

The people you visit might be away traveling or otherwise, and our flyer could invite theft if left visible.

 

Yes, you are allowed to.

Just make sure you do not block passengers or collect donations on the platform, inside trains, buses, or similar areas.

Read more about where you are allowed to collect here.

This page is in Danish, but if you have any questions in English, you’re more than welcome to contact us at [email protected].

AFTER YOU HAVE FINISHED COLLECTING

We will send you regular SMS updates throughout the day showing how much you have collected on your route.

Additionally, in the confirmation email you received when signing up as a collector, there is a link to your personal page where you can also see the final result of your collection.

We really appreciate all kinds of feedback — whether it’s about the emails you’ve received, your route, or your experience as a collector.

You are always welcome to send us your feedback at: [email protected].

Registration opens in mid-April — and we will also send an email to everyone who has collected before once registration opens.

Unfortunately, we cannot reuse the materials we have sent you, as it would be too costly to manage.

After the collection, we kindly ask you to sort the materials for recycling, such as paper and cardboard.

Thank you for helping us take care of the environment.

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